Towing help
Answers to the questions dispatch hears most. Stuck right now? Call (951) 277-6778.
- How do I get my car out of impound or a tow yard in Riverside?First find out who has the car, then bring a valid ID, proof that you own it (registration or title), and payment to that company's storage yard.
- Locked out of your car: do you need a lockout service, a locksmith, or a tow?If your keys are inside the car, you need a lockout service: a roadside technician opens the door without damaging it and you drive away.
- What to do about a tow after a car accident in the Inland EmpireGet everyone safe first and call 911 if anyone is hurt.
- Broke down on the 91, 60, 15 or 215? What to do and how to get a towGet out of the travel lanes if you can do it safely, turn on your hazards, and stay belted inside the car.
- Can a tow truck take my car to my house?Yes.
- Why is the tow yard charging me every day, and how do I stop the storage fees?Storage keeps adding up because California lets a tow yard charge by the calendar day once a car has been stored more than 24 hours.
- My car was towed from my apartment complex or a parking lot. Was that legal, and how do I get it back?In California a property owner can have a car towed from private property, but the tow has to follow Vehicle Code 22658: a sign at every entrance naming the tow company, written authorization from the property, a call to police after the tow, and storage within 10 miles.
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Dispatch calls you back. Stranded right now? Call (951) 277-6778, it is faster.