Privacy Policy

Last updated October 27, 2026

Towrunner Inc ("Towrunner", "we", "us") runs gotowrunner.com. This policy explains what we collect on this site and what we do with it.

What we collect

• What you enter in our callback, contact and job application forms: your name, phone, email, location, vehicle or service details, and your message.
• Basic server logs (IP address, browser type, pages requested) kept by our hosting provider for security and reliability.
• Our service-area map is an embedded Google Map. When it loads, Google receives your IP address and browser details under Google's own privacy policy.

This site does not run advertising pixels or session-recording tools. We do not sell or share your personal information for cross-context behavioral advertising.

How we use it

• To call or text you back, dispatch a truck, and complete the tow or roadside service you asked for.
• To review job applications.
• To keep the records the law requires for towing and for tax.

Who receives it

Our email provider (which delivers form submissions to our dispatch inbox) and our hosting provider (Vercel). We share details with a motor club, insurer, or law enforcement only when needed to complete your service or when the law requires it.

How long we keep it

Service requests: up to 36 months. Job records and invoices: as long as the law requires.

Your rights

You can ask to see, correct, or delete the information we hold about you. Email info@gotowrunner.com. We respond within 45 days and will not treat you differently for asking.

Changes and contact

We update the date above when this policy changes. Questions: info@gotowrunner.com, Towrunner Inc, Riverside, California.